Analyzing business workflows is an important step for any organization that wants to improve efficiency and maximize value. One useful tool for this type of analysis is a sequence diagram, which provides a visual representation of the steps involved in a specific process or workflow. In this article, I'll discuss how sequence diagrams can be used to break down workflows and identify areas for optimization.
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Business processes lie at the heart of any organization. They define how work gets done, from the initial customer inquiry all the way through fulfillment, support, and beyond. With so many moving parts, it's easy for processes to become convoluted messes if left undocumented. This is where sequence diagrams shine as a modeling technique.
A sequence diagram uses simple graphic notation to depict interactions between different entities over time. At a high level, it shows the sequence of messages or events that pass between various objects in order to carry out a specific task or business process. This makes sequence diagrams extremely effective for visualizing business processes in a clear, unambiguous way.